What You can expect from us:

• An accessible information and referral service.
• Respect.
• Simple, clear messages about transmission and prevention of HIV and other blood borne viruses.
• Encourage healthy behaviour through information and education about transmission and prevention of HIV and other     blood borne viruses.
• Appropriate referrals to agencies and organisations as required.
• Appropriate referrals to venues that are safe and supportive, to meet other like minded men.
• Work within an advocacy role to meet the needs of clients.
• Staff and volunteers who are also attracted to, or have sex with men.

What Mensline does not offer:

This service runs on a peer model so therefore we are able to discuss subject matter that is sexually explicit. The Mensline is not a phone sex line, we ask callers not to deliberately entice the operators into explicit conversation for their own sexual pleasure. If the operator feels that the caller is using the phone line for something other than its intended purpose the operators have been instructed to end the call immediately.

The Mensline operators are not trained counsellors, they can listen to your story and due to operating from a peer model they might share their own story with you. If you would like to have formal counselling, the operator can give you a referral to the appropriate service.